Customer appreciation is a measure of a company’s efforts toward its customers. It accentuates a proactive approach to engaging customers that make a difference in your company. Ways to show your appreciation are donating in their honor, providing an upgrade, hosting a picnic or BBQ, celebrate a milestone, or send a handwritten note.
The benefits of showing you care are an increase in sales and an enhanced public image. Also, when you indicate that you care, they are likely to make a referral. Tips on showing appreciation are noticing when customers go above and beyond, offer free service during a challenging time, take time for face-to-face conversations, give back to causes close to customers, and give a thoughtful gift.
To conclude, talk to an HR specialist and find out other ways to show customers why you are grateful for them.