Hosted VoIP (Voice over Internet Protocol) allows businesses to get telephone services over the internet and to take advantage of PBX (Private Branch Exchange) features of telephone systems without having to buy the hardware or implement it themselves; instead a provider offers the services on a subscription basis.
Using hosted VoIP a business gets all the benefits of digital telephony over the internet but without the costs of buying hardware or needing a team to implement and maintain the system. Instead of a business’ phones connecting to an internal server they connect to servers that are hosted in the cloud. This means that a business can implement advanced PBX services and features at multiple offices simply and inexpensively; all that is needed is a fast and reliable internet connection. This is an inexpensive solution because providers charge on a subscription basis where the business pays a flat monthly rate only for the services they use.